jya88's Privacy Policy

jya88 is a trusted online gaming platform for users in Bangladesh. We place the highest importance on the personal information and privacy of our members. This privacy policy will help you understand what kind of information we collect, how we use it, and what steps we take to protect your data.

For any questions or concerns regarding your personal information, you can always contact our support team. jya88 believes that a secure gaming environment is built on transparency and trust.

jya88 may collect the following information to operate its services smoothly and provide users with the best experience:

2.1 Personal Identity Information

• Full name (in Bengali or English)
• Date of birth and age verification details
• National ID number or passport number (where applicable)
• Current and permanent address
• Email address

2.2 Account Information

• Username and password (stored in encrypted form)
• Account registration date and time
• Login history and session details
• Account preferences and settings

2.3 Financial Transaction Information

• Deposit and withdrawal history
• Payment methods (bKash, Nagad, Rocket, bank transfer)
• Mobile banking account number (for transaction processing only)
• Transaction amount, date, and reference number

2.4 Device and Technical Information

• IP address and geographical location
• Browser type and version
• Operating system information
• Device identifier information
• Site access time and session duration

2.5 Gaming Activity Information

• Play history and results
• Bet amount and type
• Gaming preferences and habits
• Details of bonus and promotion usage

jya88 collects your information in the following ways:

3.1 Direct Collection

When you create an account on jya88, complete the identity verification process, manage deposits or withdrawals, or contact our support team — you directly provide us with information.

3.2 Automatic Collection

When you use our website, certain technical information is automatically collected through cookies, web beacons, and similar technologies. This information is used to improve site performance and ensure security.

3.3 From Third Parties

For payment processing and identity verification, we may receive limited information from approved third-party providers. This information is used only for the required purposes.

jya88 uses collected information only for specific and legitimate purposes. The main purposes for which we use information are listed below:

4.1 Account and Service Management

• Ensuring account creation, verification, and management
• Age verification and implementation of responsible gaming policy
• Completing deposit and withdrawal processes
• Correctly distributing bonuses and rewards

4.2 Security and Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting and investigating suspicious transactions
• Complying with anti-money laundering (AML) policy
• Maintaining overall platform security

4.3 Customer Service and Communication

• Providing 24/7 live chat support
• Sending important account-related notifications
• Sending transaction confirmation messages
• Informing about promotional offers (with your consent)

4.4 Service Improvement

• Analyzing and improving user experience
• Testing new games and features
• Identifying and resolving technical issues on the platform

4.5 Meeting Legal Obligations

jya88 may be required to retain and disclose information in response to valid requests from legal authorities or as necessary to comply with applicable law.

jya88 uses industry-standard security measures to protect your personal information. Our security framework includes:

5.1 Technical Protection

• SSL/TLS Encryption: All data sent to and received from the website is protected by industry-standard SSL encryption.
• Database Encryption: Stored information is kept in encrypted form, making unauthorized access extremely difficult.
• Firewall Protection: Advanced firewall systems protect our servers from cyber attacks.
• Regular Security Audits: The security of our systems is regularly tested and updated.

5.2 Special Protection for Payment Information

Financial transaction information is kept under the highest level of protection. We never store your complete payment details in an unprotected state.

5.3 Data Retention Period

We retain your information for as long as it is necessary to provide services, or as required to meet legal obligations. Even if you close your account, some information may be retained for a specified period for legal reasons.

jya88 never sells or rents your personal information. However, limited information may be shared in specific circumstances:

6.1 Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, bank), identity verification, and technology services. These parties receive only the information needed for their specific tasks and are also bound to follow privacy policy.

6.2 Legal Authorities

Information may be disclosed under a court order, a valid request from a law enforcement agency, or applicable law. In such cases, jya88 always seeks legal advice and provides only the minimum necessary information.

6.3 Fraud and Security

In the case of serious fraud or cybersecurity threats, necessary information may be shared with the relevant authorities, but only to protect the interests of users and the platform.

The jya88 website uses cookies and similar tracking technologies to improve your browsing experience.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the website, such as maintaining login sessions and managing security tokens. Without them, the site will not function properly.

7.2 Functional Cookies

These cookies remember your preferences, such as language settings and account preferences, so you do not have to configure them again each time.

7.3 Analytics Cookies

We use analytics cookies to analyze site usage statistics. This information is used only in aggregate statistical form, not to identify any individual person.

7.4 Cookie Control

You can control or delete cookies at any time from your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

As a registered user of jya88, you have several rights regarding your personal information:

8.1 Right to View Information

You can ask us at any time what information we have stored about you. We generally provide this information within 30 days.

8.2 Right to Correct Information

If any of your stored information is incorrect, you can request a correction through our support team.

8.3 Request to Delete Your Information

In certain circumstances, you may request the deletion of your information. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to marketing communications or analytical processing.

8.5 Right to Data Portability

You may request to receive the information you have provided in a structured, machine-readable format.

To exercise these rights, please contact our support team. We are committed to responding to your request within a reasonable time.

jya88 firmly believes that protecting children and teenagers is a priority. Our registration process includes strict age verification steps. If we learn that a minor is using our platform, we will immediately close their account and delete any information collected.

If parents or guardians believe their child is using our platform, please contact our support team immediately.

jya88 may update this privacy policy from time to time. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of the page will be changed.
• Registered users will be notified by email about important changes.
• You will be informed about the changes upon logging in to the platform.

Continued use of jya88 after any changes will be considered as your agreement to the new policy. We therefore recommend checking this page regularly.

If you have any questions, comments, or complaints about this privacy policy, please contact us:

We take every request seriously and strive to provide a resolution as quickly as possible. Thank you sincerely for your trust and confidence in jya88.